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20 Jan 2020
National Environment Agency
Feedback View - 1
Construction noise rules don't give enough protection to neighbours

I refer to Ms Tan Lay Hong's letter (Help needed for residents living with prolonged construction noise, Dec 21, 2019) and the National Environment Agency's (NEA) reply (NEA seeks to ensure compliance with construction noise regulations, ST Online, Dec 28, 2019). I fully understand Ms Tan's plight and do not think NEA's reply is of any help to her. I, too, live in a terraced house. In the last two years, two of my neighbours, living a few doors away, did major recon......



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14 Jan 2020
National Environment Agency
Reply View - 1
Multi-pronged approach to tackle disposable, packaging waste issue

We thank Mr Martin Lee Ming Han for his views (Focus on reducing waste, not changing from plastic to paper, Jan 7). We agree that substituting plastic packaging materials with other materials may not be better for the environment. The National Environment Agency's (NEA) life-cycle assessment study of carrier bags and food containers revealed that perceived eco-friendly alternatives, such as single-use paper bags and biodegradable bags, also have an environmental imp......



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31 Dec 2019
National Environment Agency
Suggestion View - 3
More efforts needed to get pedestrians off cycling paths

Many cycling paths run side by side with pedestrian footpaths. They are separated only by a painted line. On a few occasions, I have encountered e-scooters or bicycles charging at me while I was walking on pedestrian-only pavements, because the riders were trying to avoid pedestrians walking on the cycling paths. Unpleasant scares, near misses or accidents can be reduced if pedestrians stay clear of cycling paths, so that riders of personal mobility devices (PMDs) o......



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30 Dec 2019
National Environment Agency
Reply View - 2
NEA has stepped up inspections of construction sites to tackle mosquito breeding

We thank Mr Alan Chin for his feedback (Step up checks on construction sites for stagnant water, Dec 24). The National Environment Agency (NEA) has stepped up the inspection of construction sites, and has reminded construction site management of the need to tackle mosquito breeding, through tightening their housekeeping regime. We have also made information on areas with relatively higher Aedes aegypti mosquito population publicly available on our NEA website, myENV......



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28 Dec 2019
National Environment Agency
Feedback View - 1
Racing in HDB estates adds to noise from motorcycles

Noise pollution in Singapore has been on the rise for quite some time. The major contributors to this are motorcycles. Singapore has strict regulations on all types of vehicles in many aspects, but those on the noise made by motorcycles seem quite lenient. The cheaper motorcycles seem to have two-stroke engines, and they make an unbearable level of noise on the road. This noise level goes up when these motorcycles enter residential estates, due to the amplification by the building......



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28 Dec 2019
National Environment Agency
Reply View - 1
NEA seeks to ensure compliance with construction noise regulations

We thank Ms Tan Lay Hong for her letter (Help needed for residents living with prolonged construction noise, Dec 21). All contractors must abide by the construction noise regulations and implement mitigation measures, where necessary, to ensure the noise generated from construction works keep within the permissible noise limits. This is to minimise disturbance to nearby residents. The National Environment Agency (NEA) requires contractors to install properly calibra......



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27 Dec 2019
National Environment Agency
Feedback View - 4
Having footpath between road and cycling lane is impractical

The designation of footpaths is inconsistent in different housing estates and even within the same town. Examples of this include Simei, Tampines and Bedok housing estates. From a practical point of view, why is the footpath for pedestrians designated on the outer lane while the cycling lane is the inner lane? The pedestrian is "sandwiched" between the actual road with traffic and the cycling lane. When a pedestrian walks out of the pathway, he would have to watch out for speeding......



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27 Dec 2019
National Environment Agency
Suggestion View - 137
Businesses should cut down on paper receipts

I would like to appeal to businesses to cut down on the use of paper to print receipts for customers. Make printed copies available only upon request. Receipts can also be e-mailed to customers. Supermarket receipts are long. The information is already displayed as the cashier scans the items and at self-checkout terminals. A printed receipt is not really necessary. Many restaurants these days offer electronic ordering. This platform is ideal for the adoption of a f......



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24 Dec 2019
National Environment Agency
Feedback View - 1
Step up checks on construction sites for stagnant water

It is the monsoon season and construction sites and vacant land are prone to having rainwater collect into puddles. Stagnant water accumulated over time will enable the breeding of mosquitoes. If contractors and developers do not act to prevent flooding, it would lead to an outbreak of dengue fever in the surrounding areas. The National Environment Agency has been proactive in raising awareness of the spread of dengue in households and schools through educational campaigns......



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21 Dec 2019
National Environment Agency
Feedback View - 2
Help needed for residents living with prolonged construction noise

I live in a terraced house, and at the end of last year, my immediate neighbour sold his place and the new owner proceeded to reconstruct the house. The old building was torn down to rebuild a three-storey house. The tearing down of the house happened when I had a major operation and was to rest at home for at least three months. But the sound was really unbearable and I could not get a good rest. Because of the constant noise disturbance, I suffered high blood pres......



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20 Dec 2019
National Environment Agency
Reply View - 1
Standards of after-death facilities and services constantly being improved

We refer to Mr Calvin Yang's article (All is not well in embalming world, Dec 15). The National Environment Agency (NEA) licenses funeral parlours with embalming facilities to uphold environmental hygiene standards. Licensees are to follow sanitary requirements for fittings, furniture and apparatus. They must have proper access controls in the premises, maintain records of bodies handled, and restrict preparation of bodies to the embalming room. This is to ensure proper maintenanc......



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18 Dec 2019
National Environment Agency
Suggestion View - 3
Consider legislating funeral industry so public is more informed

The lack of accreditation of embalmers and the widely differing embalming standards in Singapore should greatly concern the public (All is not well in embalming world, Dec 15). It was reported that the National Environment Agency (NEA) had asked some funeral firms for updated information on their embalmers, such as their embalming qualifications and if they had undergone the basic infection control training. NEA should make public the revised list of undertakers and......



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10 Dec 2019
National Environment Agency
Suggestion View - 5
Set up permanent night markets here

I agree that there are too many shopping malls in Singapore (Do we need more shopping malls and apartments?, Dec 2). Singapore also lacks the permanent night markets found overseas. The night markets in places such as Thailand and Taiwan sell items ranging from street food to apparel and footwear. These items are often more affordable than those of shopping malls and customers have many varieties to choose from. To remain competitive as a food and shopping haven, Si......



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03 Dec 2019
National Environment Agency
Reply View - 2
Seven of 20 hawker centres planned are already operating

We thank Mr Peh Chwee Hoe, Mr Neo Poh Goon and Mr Jeffrey Law for their letters (Changes to packed CBD hawker centres needed, Nov 22; More new hawker centres needed, Nov 25; and Too many malls, not enough hawker centres, Nov 28) The Government had earlier announced long-term plans to build 20 new hawker centres to be located in new estates, or existing estates that are relatively under-served. The timeline for hawker centre development is driven by various factors, such as the ava......



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28 Nov 2019
National Environment Agency
Reply View - 2
Nailing down air quality is complicated

We thank Mr Dennis Sim for his feedback (NEA needs to give useful info on haze, The Straits Times Online, Nov 17). The air around us is a mixture of gases and particles that can come from a variety of sources, and determining the composition of the particulate matter in the air is a complex process. When there is haze, our immediate priorities are real-time monitoring of the situation and issuance of the necessary advisories to the public. We seek to keep the public......



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25 Nov 2019
National Environment Agency
Feedback View - 3
More new hawker centres needed

Our population is increasing and new towns are being built but new hawker centres are not built in tandem (Changes to packed CBD hawker centres needed, Nov 22). The problems encountered at hawker centres in the Central Business District - long queues, insufficient tables and chairs, choping - are evident in centres throughout the island. The Government has spent a lot on upgrading and renovating existing centres, citing that they are old and need better ventilation ......



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22 Nov 2019
National Environment Agency
Feedback View - 2
Changes to packed CBD hawker centres needed

To some extent, the authorities have addressed the squeeze on transport and other infrastructure caused by the increase in the population, but there is one area that has been overlooked. The number of workers in the central business district (CBD) has increased over the years, but the number of hawker centres providing affordable food has not. For example, the Hill Street hawker centre was demolished years ago, but no replacement was built. Lunch-time queues are get......



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19 Nov 2019
National Environment Agency
Feedback View - 7
More transparency needed in funeral business

The National Environmental Agency (NEA) should be commended for putting up useful public information about post-death matters to better guide the public. On its website, it lists down undertakers and embalmers who have undergone Basic Infection Control Training conducted by the Ministry of Health. However, this list has not been updated since October 2016. A quick check with the Accounting and Corporate Regulatory Authority on the business profiles of the list of 86......



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18 Nov 2019
National Environment Agency
Suggestion View - 7
NEA needs to give useful info on haze

The days of haze caused by forest fires in Indonesia are gone with the change in wind conditions. However, the air quality has not improved. It is of grave concern to note that the National Environment Agency (NEA), in a Facebook post, attributed the current haze to an "accumulation of particulate matter". It added that it is monitoring the situation and that meantime expect rain and wind to clear the haze. Such general statements are not very reassur......



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08 Nov 2019
National Environment Agency
Reply View - 1
Vehicular Emissions Scheme effective so far

We thank Mr Peter Loon Seng Chee for his letter (No real rebate for owners of lower-emission cars, Nov 4). In determining a new vehicle's price, the vehicle industry takes into account multiple factors which include the vehicle's open market value, certificate of entitlement (COE) category, COE prices and trend, as well as any incentives and disincentives offered or charged by the Government. Hence the vehicle price may not change by the exact same amount as the reb......



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01 Nov 2019
National Environment Agency
Reply View - 1
NEA pushing for less use of disposables

We thank Mr Paul Chan Poh Hoi for his views (No excuse for not switching to biodegradable alternatives, Oct 24). In Singapore, we incinerate almost all of our waste at a few waste-to-energy plants, which are operated efficiently and where the incineration process produces net energy, which is sold back to the grid. Incineration also reduces waste volume by about 90 per cent, which is critical given our land constraint. As we do not directly landfill our wastes, swit......



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31 Oct 2019
National Environment Agency
Suggestion View - 5
Use green equipment to maintain parks

Do the National Environment Agency (NEA) and the National Parks Board (NParks) have a policy regarding the use of environmentally friendly equipment by park maintenance contractors or limits on the noise and emission levels of such equipment used in parks and nature reserves? While using the newly completed Old Upper Thomson park connector recently, I noticed that the leaf blowers used are powered by petroleum-based, two-stroke engines. These emit a lot of harmful e......



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23 Oct 2019
National Environment Agency
Reply View - 1
Food safety is everyone's responsibility

We thank Ms Susan Tan Lin Neo for her feedback (Cut risk of food contamination, Oct 18). The wearing of face masks is a good hygiene practice that is encouraged. However, it is not made mandatory as we need to take into consideration the practicality of wearing face masks in our hot and humid weather conditions. Notwithstanding this, the Singapore Food Agency (SFA) has put in place measures to ensure that food retail establishments maintain good hygie......



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19 Oct 2019
National Environment Agency
Reply View - 1
NEA working at consistent recycling messaging

We agree with Ms Renee Tay that greater consistency in messaging on recycling will encourage more people to recycle, and to do it correctly (Be clear about what items can or cannot be recycled, Oct 12). About 40 per cent of what goes into the blue recycling bins cannot be recycled, either because the materials are not recyclable or have been contaminated by food or liquids. The #RecycleRight campaign was launched this year to improve awareness of recycling. The main......



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16 Oct 2019
National Environment Agency
Reply View - 1
Several factors determine location, development timeline of hawker centres

We thank Mr Loong Chik Tong for his letter (Long wait for hawker centre, Oct 7). Several factors drive the location and timeline for hawker centre development. Besides current population of the town, other factors include the availability of sites for development, existing food options and projected population growth of the town. As our community dining rooms, sites for hawker centres should ideally also offer convenient access, such as being near to ......



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12 Oct 2019
National Environment Agency
Suggestion View - 2
Be clear about what items can or cannot be recycled

Greater consistency of information and messaging around recycling, as well as more comprehensive instructions, is currently needed. Its lack may have been hampering ongoing efforts to encourage Singaporeans to be more active and conscientious in their recycling habits. Consistency of information should be enhanced across the board and across the various agencies. Take, for instance, the National Environment Agency's list of common items that can and c......



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07 Oct 2019
National Environment Agency
Feedback View - 124
Long wait for hawker centre

Choa Chu Kang residents will have to wait even longer for their first hawker centre to be built. It was announced that Choa Chu Kang will get a hawker centre in its town centre but that it will only be constructed after the Jurong Region Line construction works are completed in 2026. A second hawker centre will be in the planned Yew Tee Integrated Development opening in 2026 (Choa Chu Kang to have two new hawker centres, Sept 23). Choa Chu Kang has a ......



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03 Oct 2019
National Environment Agency
Suggestion View - 4
Building a cohesive society right down to our coffee shops

In recent weeks, several incidents have highlighted the racial fault lines in our society. Law and Home Affairs Minister K. Shanmugam correctly suggested that various sections of society need to come together to build bonds of trust between those from different racial and religious backgrounds (Racial harmony requires ground-up efforts: Shanmugam, Sept 30). While everyone has a part to play when it comes to this unity, I feel a greater burden of this responsibility ......



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22 Sep 2019
National Environment Agency
Feedback View - 5
Take action against S'pore firms linked to burning

The dreaded environmental spectacle of the haze is back, forcing millions of Singaporeans and others around the region to breathe in polluted air caused by the burning of forests in Sumatra and Kalimantan. Our entire city, including our elderly, vulnerable and young, suffers through unhealthy air, activity cancellations and bleak grey skies. This burning has gone on for decades, all for the profits of a few large companies. At least one such company whose plantation......



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16 Sep 2019
National Environment Agency
Feedback View - 6
Update public on probe into giving of red packets at crematorium

It has been more than seven months since the National Environment Agency (NEA) gave an update on what was then an ongoing probe by the Corrupt Practices Investigation Bureau (CPIB) into the illegal practice of crematorium and funeral staff receiving red packets at Mandai Crematorium for services rendered (More than just a gift?, Feb 10). Can the CPIB and NEA update the public on the investigations that have been done since, and whether there have been any actions taken against the......



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