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21 Jun 2019
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Difficult to register for Business Times Online
I received an email asking me to subscribe to Business Times online for $0.99 per month.
I clicked on the link and proceed to register.
I had the trouble with the following:
a) They require my password to be at least 8 characters with capital and lower case.
b) I have to give my address with level and unit number.
After creating the password that match their requirement, I have to write it down somewhere - as it is not my usual password format.
Why do they need to have such a format? This is not something that hackers are interested in.
I could not pass through the address check. My address does not have a level and unit number.
They provided a telephone number and email address for me to seek help.
Before I could call their telephone number and hope that it does not get me to a "terrible call center", I saw that the subscription is $0.99 for 3 months and it will automatically revert to $34 a month (or thereabout) after that. This was too costly to me.
I abandon the registration process.
I wish our business organizations are more transparent in their operations.
Tan Kin Lian
Vote - do you agree that this is a bad way to get subscribers?
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