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16 Jan 2022
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Smart Nation
How to deal with scammers
Maria May
said.
I wondered why we never learn what we preach, that is, faster, cheaper and better?
The police recently sent 300,000 plus mails to each household to highlight dangers of scams. Many would end-up in the dustbin.
The question here is: we have been talking about smart city, digital city and so on but that surely come with cybersecurity too.
If we have laws to POFMA and block websites surely at the instance of an report, quickly verified, the authorities can block all these menacing scammers. Though it may not be fool-proof at least it is a start.
It takes several millions lost to scammers before sometime is done. This is not the first time but it happens periodically.
We really can't blame the public for being resistant to taking up digital payment or transaction. Don't just provide lip service of assurance but loses happen, everyone act blur who is going to re-imburse the poor customer.
Not too long ago, DBS Bank demolished the safe-boxes without realizing there were contents inside in HK, then DBS customer data got hacked in the USA and etc. These are not unforeseen circumstances but literally poor safeguards or protocols or just pure negligence. We will never know.
It is inevitable we will need to go digital one day, but take up would be slow, if nothing is address to the urgent need of cybersecurity. (Somehow in the social media there is an unverified story that a mum who "entered" without security clearance into our military to check because worried son may die while doing NS). We need to study why China, even grandparents are making digital payment but not in Singapore.
Frankly, there is a suspicion, the top is not in touch with the ground.
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