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02 May 2021
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Communications
Unable to complete the One Pass registration process
1. I received this email 3 hours ago. I have received this reminder several times already. I decided to try once more to complete the registration.
2. When I clicked on the link, I see the following message:
3. When I clicked on [Resend OTP], I came to this page
4. When I enter my NRIC and mobile number and confirm that I am not a robot, I was told that I have already registered.
When I click on [Next], it insist that I have to enter the NRIC and Mobile No.
So, I gave up.
5. SingTel does not give me any email or telephone number to tell them about the problem that I faced.
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