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02 Jan 2021  (466 Views) 
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Excellent technical support from Dell
My Dell All in One desktop computer had a technical issue. I keep getting a sharp sound every minute. 

I called Dell Technical support. They have an excellent website. After I logged into the website, it was able to recognize my computer. 

I was soon able to connect to a technical person. He spent about half an hour to update my drivers. He think that the sound was caused by a corrupted driver.

The problem was fixed.

The technical support is located in Penang. The support personnel was working on a third shift during the weekend. 

I find the support to be excellent.

I wish that our young people in Singapore could provide this kind of support. I guess that our problem is the high cost of labor in Singapore. 

Surely this kind of job is better than delivery food or driving a private hire car?

Tan Kin Lian
 


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