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03 Jul 2020  (576 Views) 

Difficult to file an annual return with ACRA
It is extremely difficult for me to file an annual return to ACRA as a private company.

I faced difficulty every year for the past ten years.

The problem arise from a complicated website and often a non-responsive website.

This year, I decided to take a video showing the user experience. 

I upload this video to show the confusing journey that I have to go through, and still failed to submit the annual return.

ACRA charges me $60 for the privilege of submitting a return, after they made my life very difficult and troublesome.

I am submitting this feedback to ACRA and also to the Smart Nation Office.

When will our minister and civil service recognize that they have to change their approach and avoid giving a heavy burden to the business community?

Tan Kin Lian

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