Banks DBS Internet Banking
I used DBS Internet Banking to purchase Singapore Savings Bond for my wife and to credit the bonds into her CDP account.

Prior to this activity, I checked with my relationship manager. She checked with her colleague and told me that this was allowed. 

When I carried out the activity, I received a message that the CDP account is invalid. 

I learned later that the CDP account of my wife is valid but DBS rejected it because they wanted to make sure that the transfer is to a CDP account of the login user. In other words, the user is not allowed to invest for a third party. 

I find this restriction to be unnecessary. If I can make any transfer to another third party, I should be allowed to purchase to pay for the investment of a third party.

Even the staff of DBS are not familiar with this restriction because they told me earlier that it could be done. 

DBS suggested that my wife logs in with your internet profile. But she is not familiar with the use of the internet. Does DBS realize that not all customers are familiar with internet banking?

The next alternative is for her to go to an ATM machine. I have to accompany her for this activity.

 

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